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Quick Answers 6 items
What is HUSKAR?
HUSKAR is an intelligent cloud infrastructure orchestration platform that automates lifecycle management — start, stop, and scheduling — of your AWS and Azure compute resources. By leveraging policy-driven automation, HUSKAR eliminates idle resource waste and consistently delivers 40–70% cost savings across non-production environments.
Which cloud providers and services are supported?
HUSKAR integrates natively with AWS (EC2, RDS, Elastic Beanstalk, ECS, EKS Clusters, EKS Node Groups, DynamoDB) and Microsoft Azure (Virtual Machines). Our resource discovery engine automatically detects and catalogs all supported services across your connected accounts.
What kind of cost savings can I realistically expect?
Customers typically achieve 40–70% savings on development, staging, and QA environments by eliminating off-hours idle compute. Savings are derived from actual on-demand pricing data pulled directly from your cloud provider and are calculated in real time — so you always have full visibility into ROI.
How does HUSKAR handle security?
Security is foundational to our architecture. All credentials are encrypted at rest using AES-256 and in transit via TLS 1.2+. Authentication is handled through OAuth 2.0 with scoped access tokens. Cloud provider secrets are never stored in plain text, and all API interactions are conducted over HTTPS with strict certificate validation.
How quickly can I get started?
Onboarding is designed to be frictionless. Account connection takes under 5 minutes, automated resource discovery completes within 5–10 minutes, and the scheduling engine evaluates policies on a 5–10 minute interval — meaning your first schedule can take effect almost immediately after setup.
Do I need to install any agents or software?
No. HUSKAR is a fully managed SaaS platform — there are no agents, daemons, or client-side dependencies to install. Simply authenticate your cloud accounts via secure API credentials and begin managing resources directly from the dashboard.
Getting Started 4 items
How do I connect my AWS account?
Navigate to Cloud Accounts → Add Account → Select AWS. You'll provide your IAM Access Key ID and Secret Access Key. We recommend creating a dedicated IAM user with least-privilege permissions scoped to the services you want to manage. HUSKAR validates the credentials immediately upon submission.
How do I connect my Azure account?
Click Add Azure Account to initiate the Microsoft OAuth consent flow. After authenticating and granting the required API permissions, enter your Azure Subscription ID. HUSKAR uses Azure Resource Manager (ARM) APIs to discover and manage your virtual machines securely.
How long does initial resource discovery take?
The initial sync typically completes within 5–10 minutes, depending on the number of resources across your accounts. You'll receive an in-app notification once discovery is complete, and all detected resources will be available for scheduling immediately.
Can I connect multiple cloud accounts?
Absolutely. HUSKAR supports multi-account and multi-cloud configurations under a single organization. This enables centralized governance and scheduling policies across all your AWS and Azure environments — ideal for teams managing separate accounts for dev, staging, and production.
Scheduling & Automation 5 items
How does the scheduling engine work?
Schedules are defined as granular, hour-by-hour policies for each day of the week. The scheduling engine evaluates resource state against the active policy on a 5–10 minute interval and issues start/stop API calls to your cloud provider automatically. This ensures resources are always aligned with your operational windows.
How frequently are schedules evaluated?
The scheduling engine runs on a 5–10 minute evaluation cycle. On each cycle, it compares the current state of every managed resource against its assigned policy and performs corrective actions as needed — ensuring consistent enforcement with minimal drift.
Can different resources have independent schedules?
Yes. HUSKAR supports both per-resource and shared schedule assignments. You can assign a unique schedule to individual resources, or group multiple resources under a single shared policy — providing full flexibility for heterogeneous environments.
What happens if I manually start a resource that's scheduled to be off?
The resource will start immediately via the manual override. On the next scheduled evaluation cycle (within 5–10 minutes), the engine will detect the state mismatch and enforce the policy — stopping the resource if the current schedule dictates it should be off. This ensures policy consistency while still allowing ad-hoc access.
Can I temporarily disable a schedule without deleting it?
Yes. You can detach a schedule from its associated resources at any time. The schedule definition is preserved in your configuration and can be re-attached whenever needed — no configuration is lost.
Cost Analytics & Savings 4 items
How are cost savings calculated?
Savings are computed using the formula: (Total Hours Stopped) × (On-Demand Hourly Rate). HUSKAR references current pricing data from your cloud provider to ensure accuracy. All calculations are performed in real time and broken down by resource, schedule, and time period.
When will savings data be available?
Cost savings are calculated and reflected in your dashboard in real time. As soon as a resource is stopped by a schedule or manual action, the corresponding savings begin accruing and are immediately visible in the analytics panel.
What cost components are included in savings?
Savings reflect compute-layer costs — the charges that cease when a resource is in a stopped state (e.g., EC2 instance hours, RDS compute). Note that storage volumes (EBS, RDS storage) continue to incur charges regardless of instance state, as this is standard cloud provider behavior.
Can I view savings broken down by schedule or action type?
Yes. The analytics dashboard provides multi-dimensional breakdowns including total savings, per-schedule savings, and savings from manual start/stop actions — giving you full visibility into which policies and behaviors are driving the most value.
Resource Management 5 items
Which AWS services can I manage?
HUSKAR supports lifecycle management for EC2 instances, RDS database instances, Elastic Beanstalk environments, ECS services, EKS clusters, EKS node groups, and DynamoDB tables. Each service type is handled with provider-specific API logic to ensure safe and reliable state transitions.
Which Azure services can I manage?
Currently, HUSKAR supports Azure Virtual Machines (VMs) through the Azure Resource Manager API. Additional Azure service support is on our roadmap and driven by customer demand.
Can I manually start or stop resources outside of a schedule?
Yes. Full manual control is available alongside automated scheduling. Every action — whether manual or automated — is recorded in a comprehensive audit log with timestamps, actor identification, and resulting resource state for complete operational traceability.
What happens when a resource is deleted in my cloud provider?
HUSKAR's resource synchronization process runs continuously. When a resource is terminated or deleted in your cloud provider, it is automatically detected and removed from the HUSKAR inventory within the next sync cycle (5–10 minutes), ensuring your dashboard always reflects the current state of your infrastructure.
Does HUSKAR support bulk operations?
Yes. You can select multiple resources and execute bulk start/stop operations in a single action. All bulk operations are processed in parallel via the provider APIs and individually logged for auditability.
Monitoring & Observability 3 items
What infrastructure metrics does HUSKAR track?
HUSKAR collects and visualizes key performance indicators including CPU utilization, memory usage, network I/O throughput, and service-specific metrics such as active database connections, request counts, and queue depths — sourced directly from CloudWatch and Azure Monitor.
How frequently are metrics refreshed?
Metrics are ingested and updated on a 30–60 minute cadence, depending on the data source and your environment configuration. This provides near-real-time operational insight without incurring excessive API overhead on your cloud accounts.
How long is historical metrics data retained?
All metrics data is retained indefinitely. You can query and visualize historical performance data across any time range, enabling long-term trend analysis, capacity planning, and cost optimization reviews.
Team Management & Security 4 items
Does HUSKAR support multi-user collaboration?
Yes. HUSKAR is built for team-based workflows. You can invite any number of team members to your organization, each with role-based access controls (RBAC) that govern their permissions across resources, schedules, and administrative functions.
What access roles are available?
HUSKAR provides four distinct roles: Owner and Admin have full organizational control including billing and user management. DevOps users can manage resources, schedules, and cloud accounts. Viewers have read-only access to dashboards and reports — ideal for stakeholders and finance teams.
How is my data protected?
All sensitive data, including cloud credentials, is encrypted at rest (AES-256) and in transit (TLS 1.2+). All API communications are conducted over HTTPS with certificate pinning. We adhere to industry-standard security practices including regular security audits, strict access controls, and comprehensive logging.
Is there tenant isolation between organizations?
Yes. HUSKAR enforces strict multi-tenant isolation at the data layer. Each organization's resources, credentials, schedules, and analytics are fully isolated — there is no cross-tenant data access or visibility under any circumstances.
Troubleshooting 4 items
A resource isn't responding to start/stop commands. What should I check?
Start by reviewing the resource action logs in the HUSKAR dashboard for specific error codes. The most common root causes are: expired or revoked IAM/Azure credentials, insufficient API permissions on the connected account, or the resource being in a transitional state (e.g., 'pending', 'stopping') that prevents new actions. Verify credential validity and ensure the IAM policy grants the required start/stop permissions.
Why is my cloud account showing a 'Failed' status?
A 'Failed' status typically indicates that the stored credentials have expired, been rotated, or lack the required permissions. Navigate to Cloud Accounts, disconnect the affected account, and re-authenticate with valid credentials. HUSKAR will re-validate the connection and resume resource synchronization automatically.
Resources aren't appearing after connecting my account. What's wrong?
First, verify the cloud account connection status is 'Active'. Next, confirm that the provided credentials have the necessary read permissions (e.g., ec2:DescribeInstances, rds:DescribeDBInstances for AWS). You can also manually trigger a re-sync from the Cloud Accounts page. If the issue persists, contact our support team with your account ID for expedited diagnosis.
Why aren't cost savings being calculated?
Cost savings require three conditions: the resource must have an active schedule attached, the resource must have been stopped at least once by that schedule or a manual action, and the pricing engine must have completed its next calculation cycle. Verify all three conditions in the resource detail view, and allow up to 15 minutes for the savings data to propagate.
Billing & Plans 3 items
How does HUSKAR's billing model work?
HUSKAR operates on a subscription-based pricing model. Plan details, invoices, and payment methods are managed through the Billing section of your account dashboard. All billing is transparent with no hidden fees — you pay a predictable monthly or annual rate based on your selected tier.
Can I upgrade or downgrade my plan?
Yes. Plan changes can be made at any time from the Billing page and take effect immediately. Upgrades unlock additional features and capacity instantly, while downgrades are applied at the start of your next billing cycle to ensure uninterrupted service.
Is there a free trial available?
Please visit our pricing page or contact our sales team for information on current trial offers and promotional plans. We're committed to letting you evaluate HUSKAR's full capabilities before making a long-term commitment.
Still have questions?
We're here to help you maximize your cloud savings. Our support team is available 24/7 for critical issues.
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